Frequently asked questions
Are you part of Base44 or Wix?
No. Base44 Expert is an independent specialist studio. For platform incidents use status.base44.com and official docs.
Do you build new apps from scratch?
No. We unstick existing Base44 apps. We do not sell greenfield builds as a productized package.
What stuck moments do you take?
Publish success with unchanged live output, publish failures, custom domain DNS/SSL pending, schema mismatches, and preview-vs-production failures.
How does the diagnostic work?
Use /start. Your browser builds a case id and opens mailto:na0ryank0@gmail.com with subject Base44 case — {type}. No Formspree.
Should I check status before emailing?
Yes. If Builder, Hosting, or Login is degraded on status.base44.com, wait or follow Base44’s incident notes first.
Where are official troubleshooting docs?
Docs troubleshooting covers publish, blank screen, domain pending, and SSL. We complement that with hands-on isolation — we do not replace it.
Can you help with custom domains?
Yes — DNS records, Cloudflare proxy, and SSL pending are common. See /custom-domains and Base44’s domain docs.
Do you invent testimonials or metrics?
No. Proof is process specificity and clear writing — not fake logos or rescue counts.
What is FixTheBase?
FixTheBase is a related tool from the same builder. Studio diagnostic work lives on base44expert.com.
How do you stay current with Base44 changes?
We surface recent Base44 product and developer notes on /updates and always link docs.base44.com/changelog/product. Pair that with platform status when something feels off.
Will you ask for passwords in the first email?
No. Do not send passwords or API keys in the diagnostic form. Sensitive access only after we reply, via a channel you approve.